What does the receptionist think of your potential hire?
What does the receptionist think of your potential hire?
Everything counts - especially when it comes to recruiting.
You are adding someone to your team based on limited information.
In many cases, following a response to a job advertisement, one interview, reference checks and perhaps some time spent on salary package negotiations.
Even with multiple interviews and psychometric testing, we often see only what the candidate wants us to see.
They know they are being assessed and present the best version of themselves.
Good recruiting is about calibrating for this 'on-stage' persona during the interview process.
In our work, one of the most effective tests of true character is how a candidate treats the receptionist, front office and junior staff.
On arrival, whilst waiting for their interview and on exit, a person leaves a plethora of data points and insights that must not be ignored.
1. Punctuality & Timeliness - Did the candidate arrive early with enough time to park and be prepared? Or we…
