Understanding Organisational Performance

Organisations (and individuals) must eventually consider their results. Not in a one-dimensional utilitarian mindset but in the context of their existence and contribution.

This provides everyone - inside and outside the organisation - an understanding of how time and valuable resources are used and managed.

In our management paradigm, people and the organisations they work in, must have an aligned purpose. They also need to be engaged in a far more meaningful way than ever before.

We no longer follow orders!

Organisations have to genuinely understand its people’s strengths and employ them optimally. People want to work in a safe, supportive, learning environment and most importantly understand how their efforts contribute to the organisation’s success.

What are our objectives? Who are we? What are our results?

After considering purpose and people, the natural progression is evaluating peformance.

Almost 25 years ago, Sumantra Ghoshal (LBS) and Christopher A. Bartlett (HBS) intelligently arg…