The Three F's of Effective Communication

Communication & Candour is one of the three key behaviours of performing teams (the others are Trust & Vulnerability and Commitment & Accountability).

It helps to think of communication in three dimensions:

1. Who needs to be aware of this information?

2. Who's input, feedback and collaboration do we need?

3. What approvals do I need to move forward?

1. FYI - FOR YOUR INFORMATION

Information in any team needs to be fluid. The only constraint is appropriateness.

Appropriateness refers to what must be communicated and to whom?

Sometimes too much information can be inefficient, even dangerous, Whilst too little can be ineffective. It is also crucial that the right people are informed.

We often hear, "How would I know? I just work here". Sarcastic and hopeless - a distress signal that intelligence is not circulating in a team.

Sharing information is about honesty. It requires thinking about others. Getting them up to speed. #Honesty

2. FYF - FOR YOUR FEEDBACK

Hard work mandates collaboration. It is…