Simple clear communication

Attentiveness is critical for not just good managers and leaders but all men and women of good character.

Lack of attentiveness is fast becoming commonplace.

We seem to be living in a constant state of distraction.

No one person or task gets our full attention these days: reading emails while on the phone; putting people on hold or winding up a critical conversation to take another incoming call; taking a phone call or answering emails on your Blackberry whilst in a meeting; texting on your phone whilst with your family…the list is endless.

Lately, I have noticed a trend amongst staff and colleagues where they simply don't read letters and emails fully. They make decisions, opinions and take action after reading the first few sentences or paragraphs.

In short we are suffering from an attention deficit epidemic that is affecting not only our productivity at work but our quality of life.

We have lost the art of communicating effectively - whether it is deep and honest relationships at home or…