How to address concerns in the workplace

During my time in the work-place, I’ve witnessed the ‘spray’ at all levels: staff meetings, management get-togethers, and locker rooms. 

This is where the boss addresses the entire group with a generalised outburst on what’s wrong and how it needs to be fixed.

As a young manager, I have been guilty of this on many occasions. It was because it was easier…not as personal and far less confronting.

More recently I’ve noticed this this occurring via email – where the entire corporate email group is the recipient.

However, this practice is almost always counter productive.

Let’s say there is a concern with a few people coming in late to work in an organisation. Giving everyone a ‘spray’ about lateness and how it’s unacceptable can be quite ineffective and harmful.

The primary issue is that the message is very likely to be misunderstood.

The people you are trying to target may quite easily ignore the dictum thinking it’s not meant for them as they are “only a few minutes late”.

There is also the ris…