Four proven steps to manage conflict...
Wherever there are two or more moving parts, we are bound to experience friction - in our personal and professional lives.
Learning to work with others requires the ability to manage different ideas, personalities, values and cultures.
If there is one area of deep learning over my twenty plus years working in management in corporate, social and professional sporting environments it is in performing teams.
It is both a science and a practice. It takes time and effort. It takes failing - a lot!
As with most things there is no silver bullet. Performing teams is a result of various factors working well.
That said, our ability to manage conflict or dissonance in our relationships is critical.
In our model we believe that good manners is the grease of any organisation and provides a framework for discourse and engagement.
We have also argued, for a long time now, that with serious matters, particularly those pertaining to values and culture, it is the first straw that breaks the camel’s back - not…
