Success in business involves establishing and nurturing relationships with all types of stakeholders.

Yet, often this is a difficult habit to develop, simply because of the limitation of the work week as well as the necessity to step out of our comfort zones and meet new people.

Whilst I’ve struggled with this personally, I do believe that it a necessary skill to nurture and master.

Here, let’s look at how we manage the people we meet through the regular course of business in particular the traditional introduction ritual of exchanging business cards.

BPO or Business Process Outsourcing is the buzz word of this decade, pioneered by the Indians who through their insatiable desire for education and knowledge have raised a generation of English-speaking graduates in their millions waiting to serve the world.

But whilst the Indians may have specialised in outsourcing business processes, we in the western world seem to be outsourcing our personal lives.

I’ve spent the last five years researching work-life balance and have come to the conclusion that the fundamental paradigm is flawed.